Become a Shopper

In-Store Shopper Job Description

Job Description

  • Pack and dispatch orders received via CartRun Online Application
  • Liaise with CartRun Admin regarding stock availability and replacements
  • Liase with CartRun Customers regarding the above
  • organising replacements or refunds as necessary, and keep accurate records such communications
  • Monitor stock availability, consulting with 3rd party regarding same and communicating findings to CartRun Admin
  • Identify new product lines; communicating such with CartRun Admin
  • Monitor listings and take action on under-performing product lines;

What we are looking for

The successful applicant might have previous sales order processing experience.

Candidates from other backgrounds, including interns and/or recent graduates, will also be considered on merit.

We are looking for someone who:

  • has a good eye for detail and accuracy;
  • possesses excellent literacy and numeracy skills;
  • really cares about customer service;
  • can use their initiative;
  • Able to work independently
  • Responsible and committed individuals
  • has drive, enthusiasm and a “can do attitude”.

What you can expect in return

  • Competitive salary;
  • Opportunity for progression;
  • Exciting/fun work environment
  • support and advice to reach your personal goals
  • great sense of Responsibility
  • a team player

Responsibilities

  • Ensure high levels of customer satisfaction through excellent sales service
  • Maintain outstanding store condition and visual merchandising standards
  • Maintain a fully stocked store
  • Ascertain customers’ needs and wants
  • Recommend and display items that match customer needs
  • Welcome and greet customers
  • Maintain good relationships with all 3rd parties
  • Keep up to date with product information
  • Accurately describe product features and benefits to our customers
  • Communicate with customers via Watts app messenger
  • Follow all companies policies and procedures

Requirements

  • Proven working experience in retail sales
  • Basic understanding of sales principles and customer service practices
  • Proficiency in English
  • Track record of over-achieving sales quota
  • Solid communication and interpersonal skills
  • Customer service focus
  • Friendly, helpful, confident, and engaging personality
  • A reliable smartphone
  • Own data
  • Basic administration skills

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