Become a Shopper

Job Description

• Pack and dispatch orders received via CartRun Online Application
• Liaise with CartRun Admin regarding stock availability and replacements
• Liase with CartRun Customers regarding the above
• organising replacements or refunds as necessary, and keep accurate records such communications
• Monitor stock availability, consulting with 3^rd party regarding same and communicating findings to CartRun Admin
• Identify new product lines; communicating such with CartRun Admin
• Monitor listings and take action on under-performing product lines;

What we are looking for

The successful applicant might have previous sales order processing experience.

Candidates from other backgrounds, including interns and/or recent graduates, will also be considered on merit.

We are looking for someone who:

• has a good eye for detail and accuracy;
• possesses excellent literacy and numeracy skills;
• really cares about customer service;
• can use their initiative;

• Able to work independently
• Responsible and committed individuals

• has drive, enthusiasm and a “can do attitude”.

What you can expect in return

• Competitive salary;
• Opportunity for progression;
• Exciting/fun work environment
• support and advice to reach your personal goals
• great sense of Responsibility
• a team player

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service
• Maintain outstanding store condition and visual merchandising standards
• Maintain a fully stocked store
• Ascertain customers’ needs and wants
• Recommend and display items that match customer needs
• Welcome and greet customers
• Maintain good relationships with all 3^rd parties
• Keep up to date with product information
• Accurately describe product features and benefits to our customers
• Communicate with customers via Watts app messenger
• Follow all companies policies and procedures

Requirements

• Proven working experience in retail sales
• Basic understanding of sales principles and customer service practices
• Proficiency in English
• Track record of over-achieving sales quota
• Solid communication and interpersonal skills
• Customer service focus
• Friendly, helpful, confident, and engaging personality
• A reliable smartphone
• Own data
• Basic administration skills